Contact Us

At “Baltic Secret”, we are ready to run a mile in tight shoes to make you and your family happy. 

Our friendly team will assist you during our working hours: Monday to Friday 08.00 - 17.00 (GMT).

If you have any questions or need help please contact us via messenger app that you'll find at a right bottom part of the web-store.

Or via e-mail: hello at balticsecret dot com. We will be happy to assist you.

In your e-mail letter, please specify the theme of your inquiry in the subject line:

• About Item + link for specific product

• About Order + order number

• Delivery & Returns

• Payment

• General Question 

A family business with a lifetime fascination for amber, “Baltic Secret” stands for premium product quality and impeccable customer service. Out of respect for the amber aficionados, “Baltic Secret” only trades in first-rate authentic Baltic amber collected on the shores of the Baltic Sea.

 Baltic Secret. From Family to Families.