If you end up choosing the wrong size, it's not a problem at all. We will gladly exchange the item for you. Just note, however, that in such a case the return expenses are covered by the buyer. To avoid such a scenario, make sure to choose the right size from the get-go. It is really easy. You just need to follow these simple steps:
Measuring: The easiest way to know the size of the neck, ankle or wrist is to measure it with a string. Take a string and wrap it around the neck, ankle or wrist. To ensure it's not too tight or loose, leave a gap which you feel will be comfortable and appropriate. Then measure the length in centimetres and you will have the right size.
Necklaces for Children: Please measure the child's neck in centimetres and select the correct size, ensuring it is not too tight or loose. For an excellent fit, leave a 2-3 finger gap.
Anklets & Bracelets for Children: Please measure the child's ankle or wrist in centimetres and select the correct size, ensuring it is not too tight or loose. For a good fit, leave a little gap (in most cases 1 finger gap). Please, make sure the gap is not too big so the anklet will not come off the feet easily.
Collars for Dogs and Cats: Please measure your pet’s neck. Allow one or two fingers for best fit.
Jewelry Necklaces: For your convenience, necklace length comparison slide is provided here.
Jewelry Bracelets: Please measure your wrist in centimeters and select the correct size, ensuring it is not too tight or loose.